Let's be honest. Insurance can be painful. And complicated. And too expensive. But guess what? It doesn't have to be.
So we're working hard to change all that. Because we think customers deserve better. After all, we're here to protect you so there's less pain if something bad happens. NOT to create more pain in the process.
The First Mutual Insurance Agency has been providing its clients with excellent customer service and great insurance products for several years, first as a captive insurance agent, and then as an independent insurance agency.
Throughout the moves and transitions, what has remained constant is our dedication to help our clients find the best rates and coverage, and to provide excellent service and help make sure you understand your coverage.
We originally started as a captive insurance agency since 1999. As a captive agency, it was important to work closely with clients to try and find a way to fit them into a limited product and appetite. After several years, the realization was made that there had to be a better way to help our clients, and the transition to an independent insurance agency began.
First Mutual Insurance Agency, Inc. was formed to help provide our clients with a broader range of choices, and to be able to help more people find better rates and coverage. As an independent insurance agency, we work with multiple companies in multiple fields of insurance. This allows us to provide you with the best coverage and rate, regardless of your situation or needs.
What We Believe
An insurance policy is essentially nothing more than a promise to pay for covered losses that occur to your assets.
At First Mutual Insurance, we take this promise seriously, from the minute you accept the policy, to the moment a loss occurs, and beyond. We will work with your independent insurance agent to not only meet your insurance needs, but provide you continuous quality service as long as you are a First Mutual Insurance policyholder.
Chief Executive Officer
Vice President of Claims
Chief Financial Officer
Executive Vice President
Safety and Health Manager
Insurance Care Manager
